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Curtin University
Integrity and Standards Unit

External Complaint Mechanisms

 

Officer/Agency & Contact details
Areas of Responsibility
Ombudsman Western Australia

The Ombudsman
PO Box Z5386
St George's Terrace
PERTH WA 6831
Tel. (08) 9220 7555
Email: Mail@ombudsman.wa.gov.au
Website:http://www.ombudsman.wa.gov.au/

Receives and assists in the resolution of complaints received from people in Western Australia about the administrative practices of public sector agencies, such as State Government departments and statutory authorities, the WA Police Service, local governments, and public universities

Equal Opportunity Commission

Commissioner for Equal Opportunity
Level 2, Hartley's Building
141 St George's Terrace
PERTH WA 6000
Tel. (08) 9216 3900
1800 198 149
Email: eoc@equalopportunity.wa.gov.au
Website:http://www.equalopportunity.wa.gov.au/

Provides means of redress to individuals who allege sexual or racial harassment; or unlawful discrimination on grounds of sex, age, pregnancy, family status and responsibility, impairment, marital status, religious practices or beliefs, political viewpoint, gender history, or sexual orientation.

University Visitor

Governor of Western Australia
The Official Secretary
St George's Terrace
PERTH WA 6000
Tel. (08) 9429 9199
Fax. (08) 9325 4476
Email: enquiries@govhouse.wa.gov.au
The Curtin University of Technology Act 1966 designates the Governor of Western Australia as the Visitor of the University with " authority, as and when he thinks fit, to do all things that pertain to the office of Visitor." Whilst the Act does not specify the powers of the Visitor, it has traditionally been seen that the Governor might have authority to provide an independent review of internal decisions; to hear appeals; and to ensure that statutes are enforced and that those who have duties to perform under the statutes are fulfilling them.

 

 

Fair Work Commission

Floor 16

111 St George's Terrace
PERTH WA 6000
Tel. (08) 9464 5172 
Email: perth@fwc.gov.au
Website:https://www.fwc.gov.au/

The Commission is responsible for administering the provisions of the Fair Work (Registered Organisations) Act 2009 that deal with registration and accountability of unions and employer associations. This act outlines the standards to be met by registered organisations in relation to rules, financial reporting, elections, conduct of officers and other matters.

 

Note: From 1 January 2014, a worker in a constitutionally covered business who reasonably believes that he or she has been bullied at work can apply to the Fair Work Commission for an order to stop the bullying.

 

Human Rights & Equal Opportunity Commission

GPO Box 5218
SYDNEY NSW 2001
Tel. (02) 9284 9600 / 1300 369 711
Email: paffairs@humanrights.gov.au
Website:http://www.hreoc.gov.au/

 

Established in 1986, the Commission is a national independent statutory government body. The Commission can investigate alleged discrimination on the grounds of race, colour or ethnic origin, racial vilification, sex, sexual harassment, marital status, pregnancy or disability. Human Rights education is a core responsibility of the Commission, along with the investigation and attempted resolution of complaints about breaches of human rights and anti-discrimination legislation.

Office of the Information Commissioner

12th Floor, St Martin's Tower
44 St George's Terrace
PERTH WA 6000
Tel. (618) 9220 7803
Fax. (618) 9325 2152
Email: info@foi.wa.gov.au
Website: www.foi.wa.gov.au
Postal address:
PO Box Z5386 St Georges Terrace
PERTH WA 6831

The Office of the Information Commissioner accepts applications relating to the Freedom of Information Act (WA) 1992 with particular regard to the processes that are available in relation to applications for access to documents and records of the University.

Public Interest Disclosure

PID Officer - Mr Charlie Bertilone
Integrity and Standards Unit (ISU)
Building 100
BENTLEY  WA  6102
Tel. (08) 9266 1230
Email: C.Bertilone@curtin.edu.au

 

The Public Interest Disclosure Officer deals with allegations about improper or corrupt conduct by the University, or an officer of the University. Disclosures made under the Public Interest Disclosure Act 2003 are confidential, and the person making the disclosure is protected from legal or other action.

The Public Interest Disclosure Act 2003 also provides for the following to receive public interest disclosures of information, according to the issue:

- The Corruption and Crime Commission
- The Ombudsman
- The Auditor General
- Police

Please refer to the PID Officer to obtain procedures relating to the University's obligations under the Public Interest Disclosure Act 2003 (WA).

Corruption and Crime Commission

PO Box 7667
Cloisters Square St George's Terrace
PERTH WA 6850
Tel. (08) 9215 4888
Toll Free: 1800 809 000
Fax. (08) 9215 4884
Email: info@ccc.wa.gov.au
Website:www.ccc.wa.gov.au

The Corruption and Crime Commission (CCC) accepts and can investigate allegations of serious (corrupt or criminal) misconduct by Western Australian public officers. The CCC also monitors the reporting and subsequent investigation of serious misconduct by public sector agencies.

Public Sector Commission

Locked bag 3002
WEST PERTH WA 6872
Tel. (08) 6552 8500
Fax: (08) 6552 8501
Email: admin@psc.wa.gov.au
Website: https://publicsector.wa.gov.au 

The Public Sector Commission (PSC) accepts and can investigate allegations of minor misconduct by Western Australian public officers. The PSC also monitors the reporting and subsequent investigation of minor misconduct by public sector agencies. Misconduct prevention and education programs for public officers are also delivered by the PSC.

Department of Education Services

Conciliator
Tel. (08) 9441 1953
Fax. (08) 9441 1950
Email: anne.duncan@des.wa.gov.au

The Department offers a free mediation/conciliation service through the International Student Conciliator. The Conciliator attempts to resolve disputes between international students and institutions, as part o the instruction's internal complaints and appeals procedure. For example, a student may be dissatisfied with some aspect of the education that is being offered by the institution. The Conciliator is able to discuss issues of concern at any stage of the internal complaints and appeals procedure, however, will not become actively involved in the case until the parties have attempted to resolve the dispute themselves and that attempt has failed.

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