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Curtin University
Integrity and Standards Unit

Expectations and Obligations

In the resolution of any complaint made against the University, there are three main parties:

Complainant:            The person who has made the complaint 
Line Manager: The University person assigned to handle the complaint
Respondent: The University person(s) who is/are identified as being responsible for a prior, current or proposed decision, act or omission about which the complaint has been made

    Complainants, line managers and respondents each have expectations and obligations placed upon them in participating in a Curtin University complaint resolution process.